Privacy Policy

This privacy policy sets out how Trifibre uses and protects any information that you give Trifibre when you use this website. 

Trifibre is committed to ensuring that your privacy is protected. 

If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. 

Any changes to our policy will be updated on this page. You should check this page from time to time to ensure that you are happy with the changes. 

1. Privacy Commitment

We may collect information such as your name, date of birth, e-mail address or postal address that can be used to identify you. A Trifibre will not process your personal data without your consent. When processing your personal data, we are committed to fully complying with internationally recognised privacy protection standards. In doing so, we ensure that our staff comply with strict security and confidentiality standards. 

2. Intended Use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration. When you register with us, you may need to fill in certain fields (some are compulsory and others optional). In these situations, if you choose to retain any personal data requested by us, you may not be able to gain access to certain parts of the site and we may not be able to respond to your enquiry. A Trifibre processes personal data for specific and limited purposes, which we inform you about when we request information from you. For example, we may collect and use personal data to provide you with information about products or services, to market products and services that we think may be of interest to you, or to communicate with you for other purposes, such as market research. The information you send to Trifibre are only used to help solve your problem and are kept confidential. The data sent to Trifibre are kept confidential and we only retain your data for as long as is reasonably necessary for such purposes and in accordance with any applicable legal or ethical reporting or documentation retention requirements. We may contact you by e-mail, telephone or post. 

3. Non-Disclosure of Information

A Trifibre will not sell, share or otherwise distribute your personal data to third parties outside the group Trifibre. We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

4. How we use cookies

Most of the information that Trifibre The information we collect from your website(s) is anonymous information, such as the pages you visit and the searches you carry out. When you visit our site, we do not collect any personal data from you unless you authorise us otherwise. Anonymous information is processed by Trifibre to help improve the content of the website and to compile aggregate statistics about the individuals who use our website for internal market research purposes. In doing so Trifibre may install cookies that collect the user's top-level domain name and the date and time of access. Cookies alone cannot be used to discover the user's identity. A cookie is a small piece of information that is sent to your browser and stored on your computer's hard drive. Once the file is added, the cookie helps analyse web traffic or warns you when you visit a specific site. Cookies allow web applications to respond to you as an individual. The web application you can adapt your operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us to analyse data on web page traffic and improve our site in order to adapt it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us to provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Cookies do not harm your computer. You can set your browser to notify you when you receive a cookie, this will allow you to decide whether to accept it or not. Rejecting a cookie may prevent you from taking full advantage of the site. [wt_cli_manage_consent] 

5. spamming

Trifibre does not tolerate "spamming". O spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have refused to receive such communications. On the other hand, when Trifibre believes that a certain product or other information is 

6. Links to other sites

This Privacy Policy applies only to Trifibre. Our site may contain links to other sites which we believe may be of interest to our visitors. We have no control over that site; however, we aim to ensure that such sites are of the highest standard. However, due to the nature of World Wide Web, the Trifibre cannot guarantee the standards of all website links it provides or be responsible for the content of non Trifibre. Accordingly, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and consult the privacy statement applicable to the website in question. 

7. Controlling your Personal Information

From 25 May 2018, the GDPR will be enforced by data protection regulators across Europe. This will change the way companies can handle their customers' information. 

At Trifibre we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with applicable data protection laws. 

In accordance with the GDPR, you have the right to request your personal information that Trifibre holds at any time, you also have the right to delete and restrict your personal information and to request the portability of your personal information. The GDPR guarantees that your information is obtained ethically. To guarantee this, when you provide us with your information (such as opting in), we will send you an e-mail asking you to opt in again. will be kept in our database. In accordance with the GDPR, it is also important that you can unsubscribe as easily as you can opt in, and you will therefore be offered various links to make it easy for you to unsubscribe at any time if you wish. 

If you have previously agreed to the use of your personal information for direct marketing purposes, you can change your mind at any time by emailing us at [email protected]

We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you let us know that you want this to happen. 

As indicated above, you can request details of personal information we hold about you in accordance with the Data Protection Act 2018. This service is free of charge and, in accordance with the GDPR, we must respond to your request within one month of receiving the correspondence. If you would like a copy of the information held about you, please send an email to:[email protected] or telephone: 0116232316 or write to: 

Trifibre Ltd
17 Boston Road
Gorse Hill Industrial Estate
Leicester
LE4 1AW.

The table below lists the cookies we collect and what information they store.

 

Name of COOKIE	Lowering the COOKIE
CART	The association with your shopping basket.
CATEGORY_INFO	Stores category information on the page, allowing pages to be displayed more quickly.
COMPARE	The items you have in the Compare products list.
CURRENCY	Your favourite currency
CLIENT	An encrypted version of your customer ID in the shop.
SELF_CLIENT	An indicator if you are connected to the shop.
CLIENT_INFO	An encrypted version of the client group to which you belong.
CUSTOMER_SEGMENT_ID	Stores the customer's segment ID
EXTERNAL_WITHOUT_CACHE	A flag that indicates whether the cache is deactivated or not.
FRONTEND	Your session ID on the server.
GUEST VIEW	It allows guests to edit their requests.
LAST_CATEGORY	The last category you visited.
ULTIMATE_PRODUCT	The most recent product you viewed.
NEW MESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether caching is allowed.
PERSISTENT_SHOPPING_CART	A link to information about your basket and viewing history, if you have requested this from the site.
SURVEY	The ID of any poll in which you have recently voted.
SURVEY	Information on which polls you voted in.
RECENTLY COMPARED	The articles you compared recently.
STF	Information about products you've emailed to friends.
SHOP	The shop view or language you have selected.
COOKIE_UTLISER_ALLOWED_TO_SAVE	Indicates whether a client has permission to use cookies.
VISUALISED_PRODUCT_ID	The products you recently viewed.
WISH LIST	An encrypted list of products added to your wish list.
WISHLIST_CNT	The number of items on your wish list.